Dover Telecommunications Services, Inc (DTS) was founded in 1973 by Tom Dover, with a single mission in mind -- service. In the beginning we installed and repaired consumer electronics, utilizing a background in broadcast television and electronic technology. In the early 1980`s we turned our focus to mobile radio communications for the public safety sector.

Today, with over 30 years of experience in industrial telecommunication system installation and maintenance, a life long dream of providing service is a full time profession. Our mission and goals are simple and always in front of our employees: provide service through education and skills training to telecommunication professionals.

We at DTS love what we do! We are always striving to meet specific customer requirements and provide innovative service solutions to our clients.

A single individual can not accomplish these goals alone, so DTS is made up of a team of highly qualified technical and clerical support employees. Together we constantly strive to make constructive business alliances that enhance our business and the service we provide.

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Many first generation infra-structure networks are reaching the end of their useful life, requiring significant capital replacement or up-grade. System evaluation to justify capital outlay is a core service of DTS. On-site training of technical personnel is a cost effective way to provide complete network training.

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HOW WE WORK
We approach each client and prospective client in a very simple direct way-- What can we do for you?  What problems do you need to solve and how will you benefit from this project.  It is not formal or encased in rhetoric because each project we undertake has its own flavor and specific need. This approach has a long track record and works very well for DTS.

We believe the technology is complex enough without our making it worse-- thus we try to simplify strategies leading toward final solutions for our clients. Our approach is based on a few principals which help guide the client relationship and help govern our work.

• We encourage creativity, from ourselves and from our clients.

• We listen first to get a clear picture of the need at hand.

• We plan as a team to establish the final expectation.

• We build benchmarks (reviews) into projects to meet final goals.

  
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WHY ARE WE SUCCESSFUL
DTS is successful because client relationships are built one at a time. We work very hard at building relationships that last. DTS brings creativity and openness to each project.

Clients are encouraged to participate in project development -- to achieve a satisfactory end result. DTS operates by guidelines we place in front of us every day and have integrated into our mission.

• DTS management and employees are positive and enthusiastic.

• DTS is managed by those who provide the service.

• DTS takes a very pro-active role teaching others and providing education tools.

We believe custom fit technology and network training can and does make a difference; We have made it happen many times, with astonishing results. The future of DTS is based upon this idea and the commitment of our staff.